WebOct 9, 2015 · The inactivity timeout is set (or reset) for a session after any of the following activities: chat participant joined or left, chat participant sent a message or a notice (as defined by "include-notices"). If no qualifying activity is … WebFeb 8, 2024 · Genesys Cloud defines "timeout" as the absence of any API activity for the set duration of time. For example, an agent may step away from an email interaction, but the client may be making API calls behind the scenes. In this case, the user is not logged out because the system detects activity.
Disconnect reasons in the interaction
WebJan 27, 2024 · Genesys Cloud Developer Forum Session is inactive toggleable Platform API .NET SDK gleon December 27, 2024, 3:22pm #1 Is it possible to toggle off the … Web15 rows · The Genesys Cloud user interface caused the disconnect. For example, an agent clicked End Call during a voice interaction or discarded an email interaction. Conference Transfer: The Genesys Cloud user transferred the conversation to a conference. … To save the view with your filter and column settings, click Save . To export the data … Voice interactions are calls that appear in the Interactions panel and are related to … Interaction states. An interaction’s state describes its current condition. An … Genesys Cloud User, Genesys Cloud Supervisor, Quality Administrator, or … download any song for free
Documentation:IW:Dep:InstallingTheIWSIPEndpoint:8.5.1 - Genesys ...
WebFeb 28, 2024 · Click the Workspace Desktop Sip Endpoint standalone option, then click Next.The Destination Folder panel is displayed.; Specify the path to the destination folder for the ClickOnce package, then click Next.The Package Information panel is displayed.; Specify the following information: Application Name—The default name is Workspace … WebJun 19, 2024 · There is a built-in mechanism to automatically disconnect a customer if he is inactive for a while (15 minutes - but only once the customer is connected to an agent). See following notice: No activity auto-disconnect While connected to an agent, if the guest does not send any messages for 15 minutes, the guest will be automatically disconnected. WebOct 12, 2014 · ACTIVE means the session is currently executing some SQL operations whereas INACTIVE means the opposite. Check out the ORACLE v$session documentation By nature, a high number of ACTIVE sessions will slow down the whole DBMS including your application. To what extent is hard to say - here you have to look at IO, CPU, etc. … claritza purses shoedale